Do you have questions about your order or a general inquiry?
How can we help you?
About My Order
How can I find my size in Manchester clothing?
You can find your size in the size guide located on each product page.
What is Manchester's return policy?
You have 15 calendar days from the date you receive your order to make a return. Items must be in their original condition with the tags attached . The first return shipping is free .
How long will it take to receive my order from Manchester?
Shipping time depends on the customer's location and the shipping method selected. On average, it takes between 3 and 5 business days to receive an order.
Does Manchester offer international shipping?
Yes, Manchester offers international shipping to the United States.
How can I track my order from Manchester?
Once your order has been shipped, you will receive a confirmation email that will include a tracking guide.
Can I cancel my Manchester order?
If your order hasn't been shipped yet, you can cancel it online. Otherwise, you'll need to follow the return process.
Can I make a change to my order after I've placed it?
Unfortunately, changes cannot be made to orders once they have been placed. Instead, you must follow the return process and place a new order.
Can I pick up my order at a store in Manchester?
Orders cannot be picked up in a store.
Can I change my shipping address after placing my order?
If your order hasn't shipped yet, you can contact the assigned courier to change your shipping address. Otherwise, you'll need to follow the return process and place a new order. Our customer service team can help you contact the courier.
What payment methods are accepted in Manchester?
Manchester accepts a variety of payment methods, including credit and debit cards, PayPal, and bank transfers.
Can I return a product purchased on sale?
Yes, products purchased on sale can also be returned within 15 days of receiving the order.
Can I receive an invoice with my order?
Yes, please complete your billing details when making your purchase to request your invoice.
How much does shipping cost in Manchester?
Shipping costs depend on the customer's location. Shipping details and prices are displayed during checkout. We occasionally offer free shipping promotions.
When will I receive my refund?
Once we process your return at our warehouse, your funds will be credited back to your original payment method. You can expect to see this reflected on your statement within 3-10 business days.
Please note that banks may require additional time to process and post the transaction, so the credit may not appear until your next monthly credit card billing cycle.
Frequently Asked Questions
Does Manchester have a physical store?
Manchester currently has no physical stores. All products are sold exclusively online. You may find our products in department stores.
How can I contact Manchester customer service?
You can contact Manchester customer service through their online contact form.
Does Manchester offer gift cards?
Yes, Manchester offers gift cards that can be purchased online and sent by email.
Does Manchester offer discounts or promotions?
Yes, Manchester offers discounts and promotions. To stay up to date on offers, subscribe to their newsletter or follow them on social media.
How should I care for my Manchester clothes?
Care instructions can be found on the label of each garment. Generally, hand washing or machine washing in cold water is recommended.
How can I tell if a product is in stock?
The page only allows you to buy products that are in stock.
